Does your inbox get flooded with emails sending you straight into panic-mode? Keeping your inbox organized can feel like a job in itself. From composing the right response, following up with a client and keeping tabs on emails that require your attention. One of the most common reasons for having…

Do you check your emails before you send them but only notice your mistake after it was sent? You would wish for your email to come back, won’t you! Maybe you made a grammatical error or forgot to attach an important file or even worse if you sent an email…

Do you know how to do a mail merge from Outlook? Using mail merge, you can send out emails that are personalized for each recipient. It’s one of the fastest ways to produce personalized emails without manually customizing each and every one of your emails. You can use mail merge…

Compliance with the HIPAA law is a mandatory requirement for any business operating within the healthcare industry. The Health Insurance Portability and Accountability Act stipulates that personal health information to be secured when it is held or transferred electronically. This includes any healthcare records and histories, lab results, medical bills,…

Email is a vital business communication tool that we cannot do without. In fact, it is the first thing that many people check just before they start their workday. Besides that, communication via email is simple today. Email is the most valuable form of business correspondence today. We use it…

Swearing is everywhere. When dealing with an obnoxious client or customer, having a horrible day, or simply having a casual conversation with a coworker, profanity is certain to come out of most people’s mouths. We hear the F**k word almost every time and for many people it is a normal…

Microsoft Outlook is the business standard for email communication. Most workers around the world start and end their day by checking their emails. Outlook has around 400 million active users worldwide and the number of emails sent around the world will reportedly grow around 333 billion in 2022. As an…

Photo by Andrea Piacquadio from Pexels Is it even possible to get a death threat if you accidentally send the email to the wrong inbox? Maybe it happens in the movies! But there’s one incident that sparked international uproar.  Afghanistan’s reported data breach has exposed vulnerable Afghans to life-and-death consequences. According to CBS…

CCPA compliance is something very important for anyone doing business in California either physically or through an online medium. It doesn’t matter where your business is based, if you collect personal information of California residents, your business must comply to the CCPA. Data privacy laws such as the CCPA are…

Think your organization is immune to accidental emailing? Well, think again- Email remains the most prominent form of business communication till today. Your company can reveal confidential information such as intellectual property, trade secrets, contracts, and personal information about its clients in any of the emails sent by your staff…

A Wyoming bank by the name of Rocky Mountain Bank had accidentally sent a confidential email to the wrong Gmail address. To make things worse, the employee had attached a sensitive file that was not meant to be sent at all. The attachment contained sensitive information of 1325 personal and…

Covid 19 has brought about many disruptions in the normal work environment. The pandemic has forced many companies to foray into remote working to thrive during the lockdown. The need to work from home has also brought about the risks of employees sending out sensitive and confidential information to unintended…

Do you know that you could increase opens and responses to your sales/marketing emails by as much as 60% simply by sending them that out at the correct time? Unfortunately, it is not always possible to be at the computer to send out the email at the best time BUT……

Did you know that you can get 10-14% more people to open and respond to your email simply by adding their name to the Subject line? Here are some examples of Subject lines with names in them that are likely to get opened. John, have you tried this recipe? Jane,…