Category: Sending emails

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The Complete Guide to Unsend or Recall an Email in Outlook

Do you check your emails before you send them but only notice your mistake after it was sent? You would wish for your email to come back, won’t you! Maybe you made a grammatical error or forgot to attach an important file or even worse if you sent an email…

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10 Things to Check Before Sending Your Next Email

Email is a vital business communication tool that we cannot do without. In fact, it is the first thing that many people check just before they start their workday. Besides that, communication via email is simple today. Email is the most valuable form of business correspondence today. We use it…

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Profanity in Emails - Is it okay to swear in business email communications?

Swearing is everywhere. When dealing with an obnoxious client or customer, having a horrible day, or simply having a casual conversation with a coworker, profanity is certain to come out of most people’s mouths. We hear the F**k word almost every time and for many people it is a normal…

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How can SendGuard Help with CCPA Compliance?

CCPA compliance is something very important for anyone doing business in California either physically or through an online medium. It doesn’t matter where your business is based, if you collect personal information of California residents, your business must comply to the CCPA. Data privacy laws such as the CCPA are…

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Email Data Privacy for Banks and Financial Institutions

A Wyoming bank by the name of Rocky Mountain Bank had accidentally sent a confidential email to the wrong Gmail address. To make things worse, the employee had attached a sensitive file that was not meant to be sent at all. The attachment contained sensitive information of 1325 personal and…

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Schedule Your Outlook Emails for Better Responses

Do you know that you could increase opens and responses to your sales/marketing emails by as much as 60% simply by sending them that out at the correct time? Unfortunately, it is not always possible to be at the computer to send out the email at the best time BUT……

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Outlook Email Merge: How to Personalize the Email Subject Line

Did you know that you can get 10-14% more people to open and respond to your email simply by adding their name to the Subject line? Here are some examples of Subject lines with names in them that are likely to get opened. John, have you tried this recipe? Jane,…

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Introducing: SendGuard for Microsoft OWA

 With the current pandemic affecting companies and employees the world over, working from home for most has become the “new normal”. Because of the need to contain the spread of the Coronavirus, many businesses would be forced to switch to remote working, whether they like it or not. Although it…

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How does SendGuard help prevent internal emails from being sent to external recipients?

Have you made the mistake of sending or replying to an internal/organizational email, but including someone that was not from your company? How about mistaking two email addresses for contacts with the same name but with totally different email addresses? These are some of the many mistakes some of our…

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How to send and file emails correctly, while using more than one email account?

Do you have more than one email account that you use to send out emails from (in Outlook)? We recently had a few QuickFile for Outlook customers contacting us with the issue, where they couldn’t send and file emails using their secondary email account in Outlook. Quick-File for Outlook’s Send&File…

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Warn Users Before Sending out Credit Card info in Emails

Do you need to block (or at least warn users) when credit card information is being sent out via email? This post explains how you can use SendGuard for Outlook to display a prompt and get confirmation (or block) emails with credit card information. (The same process can also be…

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Email Merge with Personalized Links for each recipient

User Question: Hi, is it possible to merge personalized links using Email Merge Pro, so if the email says “Please click here” I can link to a different link for each person? Solution: Yes (Very Easily) by simply following the instructions below: Create a contact (and attachment list) using Excel…

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Red Subject Lines Using EmailMerge

Need to send out a large amount of emails with that added sense of importance? Recently many customers have reached out on how to send out merges with Red subject lines and this is a very interesting feature. Now you can do this with EmailMerge. You can send out merges…

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Detecting Sensitive Data in Outgoing Outlook Emails

Do users at your organization need to send out potentially sensitive personal information (credit card numbers, personal health information etc.). You can protect your users and your organization by getting Outlook to detect when an email has sensitive data and then getting users to confirm that the information is in…

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