I was sitting at a friend’s office on Saturday when he told me that he was having problems with emails from a particular person. They had send (and resent) emails to him several times but he did not receive them… and they weren’t in his spam folder… and the sender was not receiving any bounce back or undeliverable message?
Where were the emails disappearing to? How many other emails was he losing that he did not know about?
The answer… they were getting caught by the SPAM filter setup by his ISP. The emails were getting moved by his ISP to a special online Junk Mails folder… so they were never making it down from the Internet to his computer.
The solution… use your webmail client (Your ISP should have given you a URL) to login to your mail online and then check your online Junk Emails folder.
I know I wrote about this topic last week (Why Outlook users NEED to check emails using their ISPs webmail client too) but in light of what James discovered on his webmail, I thought it was worth writing about again.
(James has more than 200 emails in his online Spam Folder with a reasonable number of them actual work emails)
Do you find that online spam filters block too many of your emails? Let me know by leaving a comment on the blog.