I check my emails using Outlook and my IPhone but once a week I still NEED TO USE THE WEBMAIL CLIENT PROVIDED BY MY ISP! The reason is that my ISP is NOT passing all my emails to Outlook. Here’s why and what you can do about it.
Most ISPs now provide some level of SPAM Filtering. This means that many emails are moved by your ISP to an online Junk Emails folder and never make it to your Outlook.
The Good News: In my experience the majority of those emails are SPAM that you did not want to see anyway.
Bad News #1: Your ISP’s filters may stop some work related (non-spam) emails from ever getting into your Outlook.
Bad News #2: Depending on the settings at your ISP, the spam emails may keep piling up in their Junk Emails folder until it reaches the maximum quota allocated to you for your emails… at which point emails sent to you will start bouncing back.
So… you need to login to your email using the web client (URL) provided by your ISP and:
- Check the Junk Emails folder for non-spam emails.
- Clear out the Junk Emails folder so that it does not fill up.
NOTE: Another alternative is to simply turn off spam-filtering at the ISP end (generally easy to do using your ISP’s web mail client). This means that all the spam emails will come to your computer where Outlook (or other anti-spam software that you have) can filter it out.
The only reason I turned on spam filtering at my ISP is that I was getting too much rubbish on my Iphone which does not have any anti-spam software.
If you have any thoughts on this, please leave a comment on the blog.