Stop Legitimate emails from getting Junked

By: standss , Feb 21st, 2018

Solve Junk Mail Issue

Here is a twist to the normal Junk Email problem. How do you stop non-junk emails from ending up in the Junk email folder?

For some reason I have been finding more and more legitimate emails in my Junk Email folder. It is easy to miss them, unless you remember to check your Junk Emails folder frequently.

But there is a better solution…

What I was doing

I feel a bit silly as I have known of this solution for a while (and have even used it in the past) but this is what I was doing…

I was checking my Junk Email folder several times a day and then manually moving the “real” emails to the Inbox.

The problem emails were generally from the same people or organizations that were being treat for some unknown reason by Outlook.

The Solution

I can’t believe that I had forgotten but…

Use the following steps to add the sender or organization to Outlook’s safe senders list. Once this is done any email from that sender will end up in the Inbox.

Go to your Junk Email folder.

Right click over the “good” email that shouldn’t be there.

Click Junk – Never Block Sender (or Never Block Senders Domain)

You will still need to manually move the email from the Junk Email folder to your Inbox this once.

That’s it! Now all emails from that sender will go to your Inbox. EASY!

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