Do you need to quickly find and refer to a recently sent or received email? I recently “discovered” the quickest way to retrieve a recent email that has been filed with QuickFile (thanks to the History screen). QuickFile for Outlook installs inside Outlook and lets you file up to 90…

  The current crisis has meant that many organizations now have users working remotely from home… with the normal distractions that we all have at home. I wanted to remind users and organizations of a simple way to enhance Outlook to protect users from mistakenly sending confidential information to the…

Work from home seemed like a future thing 6 months ago but now it seems like we are living the future. With more and more communication between teams happening over emails, how can we keep our Outlook Inbox from flooding with a lot of emails. In this post, we examine…

Things are much more different if you are working from home. You might tell yourself that you will reply to an email later but then you get too busy with other work or personal stuff. Forgetting to reply emails may cause you to miss your deadlines, frustrate your workmates or…

Are you working from home and finding it difficult to monitor your activities on customer emails during this quarantine? At the end of the day, week or month you may have to send your time sheets to your office. These time sheets may be used to track the work you…

EmailMerge for Outlook has a hidden tool that you can use to survey and segment recipients (Customers/employees etc.) based on their responses. Recipients are able to respond to your survey simply by clicking (they don’t even have to reply so you’re more likely to get results). Best of all, you…

How can you keep customers and employees informed while self-isolating, social distancing or in quarantine? While there are many messaging and chat-based tools available, email is still a very effective tool for staying in touch with customers and employees. In this post we look at how you can send/blast out…

Do users at your organization need to send out potentially sensitive personal information (credit card numbers, personal health information etc.). You can protect your users and your organization by getting Outlook to detect when an email has sensitive data and then getting users to confirm that the information is in…

SendGuard’s delay feature can protect you from poorly or angrily worded Outlook emails getting sent out. SendGuard can delay the emails in your Outbox for a minute (or a longer time if you want) so that you still have time to change your mind. At the same time, SendGuard gives…

As 2019 comes to an end, I wanted to thank you for helping us help several charities in Fiji this year. I also wanted to share details of the wonderful and worthwhile projects. This was only possible thanks to your continued support. Long-term customers know that most of our social…

We are excited to announce a MAJOR UPGRADE to SendGuard for Outlook (as well as upgrades to its components SendConfirm for Outlook, ReplyGuard for Outlook and SendRules for Outlook). The majority of these features were created directly as a result of requests or projects for our larger clients (including multi-national…

In our latest version of SendGuard, we have added some new features. One of them being Trigger Encryption. This feature ensures that before the email is sent out, you will be asked as to whether you want the email encrypted or not. How is Encryption done? Sendguard doesn’t actually encrypt…

Do you need to send out copies of the same email to many people? Here is what you can do to send each recipient their own personalised copy of your emails instead of stuffing the To or CC or BCC fields. The emails will be from your Outlook and won’t…

The California Consumer Privacy Act (CCPA) and EU’s General Data Protection Regulation (GDPR) are two recent data protection regulations that affect all businesses. The aim of these regulations is to give consumers knowledge and control over the data that companies have on them. The impact on businesses is that companies…